Time tracking

What it is for: keeping your team's working-time record: who has clocked in, who is on a break, how many hours each person has, what absences there are and which corrections are pending. Employees clock in from their mobile or from a tablet at the entrance.

Where to find it: menu My account («Mi cuenta») → Time tracking («Control horario»).
Who sees it: the account owner, and only if the time tracking module is contracted. Without it, the screen tells you so and lets you ask for it. If you do not see it in your menu, ask our support team.

How it works, in one sentence

Each person clocks in with their personal link. Nobody can delete a clocking: if something is wrong, a correction is proposed and both sides, the person and you, accept it. Everything is recorded with who asked, when and why.

What you see first

At the top there are eight tabs: Now («Ahora»), Records («Registros»), Corrections («Correcciones»), Holidays («Vacaciones»), Calendar («Calendario»), Team («Equipo»), Reports («Informes») and Settings («Ajustes»). Next to Corrections you see a number if any is waiting for an answer, and next to Team, how many people there are.

In Now you see the whole team grouped: 🟢 Working, 🟡 On a break, 🔵 Waiting and ⚪ Out. It refreshes every minute. A 🏠 marks someone working remotely, and 📍⚠️ someone who clocked in outside their site's zone. If there is something to review, a block of alerts for the last two weeks appears below: rest between shifts, daily hours, breaks and overtime.

Step by step

Add an employee and send them their clocking link
  1. Go to the Team tab and click + Add («+ Dar de alta»).
  2. Fill in Full name («Nombre y apellidos»). Tax ID (NIF / NIE), Mobile (to send them the link) and Email (monthly summary) are optional, but it helps to fill them in.
  3. Choose the site, the working day (Full time («Jornada completa») or Part time («Tiempo parcial»)), the Hours per week and the mode: On site («Presencial»), Remote («A distancia») or Mixed («Mixta»).
  4. If it is an agent or a freelancer who is not an employee, tick External collaborator («Colaborador externo»): they do not appear in the record or the reports.
  5. Click Add («Dar de alta»).
  6. On their row, click clocking link («enlace para fichar»). You get the link with a QR code and buttons to Send by WhatsApp, Send by email or Copy.
The link is only shown at that moment. If it gets lost, generate a new one with new link («nuevo enlace»): the previous one stops working.
How an employee clocks in from their mobile
  1. They open their link. The first time, a privacy notice appears, Before you start («Antes de empezar»), and they click Understood («Entendido»).
  2. On the screen they see the buttons that apply: Clock in («Entrar»), Break («Pausa»), Back from break («Volver de la pausa»), Clock out («Salir»), and, if your company uses it, Waiting / available («En espera / disponible») and Back to work («Volver al trabajo»).
  3. They have four tabs: Today («Hoy», their clockings today), Month («Mes», hours and days of the month), Holidays and Corrections.
  4. They can also type or dictate in the box "Ask me or tell me what happened…", for example "how many days do I have left?" or "yesterday I forgot to clock out, it was at 18:30". What is understood is shown as a proposal and only goes to the company if they click Send to the company («Enviar a la empresa»).
  5. If they want, they can switch on 🔔 Remind me if I forget to clock in («🔔 Avisarme si se me olvida fichar»).

If they lose coverage, clockings are saved on the phone and uploaded when the connection returns.

Clock in with a tablet at the entrance
  1. Go to Settings and find the site under Sites («Centros»).
  2. Click entrance tablet («tablet de la entrada»), or new tablet link if it already had one, and open that link on the tablet.
  3. In Team, click PIN on each person's row and set a PIN of 4 to 6 digits.
  4. On the tablet, each person types their PIN, sees their name and clicks what applies. After a few seconds it goes back to the keypad.
See a person's hours and correct a clocking
  1. Go to Records, choose the person and the month.
  2. At the top you see Hours, Days, Regular, Overtime («Extra», or Supplementary if part time) and Remote.
  3. Below is each day with its Clock-in, Clock-out, Breaks, Total and marks. A day without a clock-out shows as "open" («abierta»).
  4. To correct a day, click correct («corregir») on its row. For another day, + Propose a clocking on another day.
  5. Choose the date, the type of clocking and the time. If a clocking of that day is wrong, tick it under "Cancel clockings of that day". With the time empty, it is only cancelled.
  6. Write the Reason (required) and send the proposal.
  7. The person has to accept it from their app. Until then you will see "Waiting for the person to accept".
Answer the corrections your team asks for
  1. If any is waiting, a notice appears at the top, "correction waiting for an answer". Click it, or open Corrections.
  2. Read what is proposed: the clockings that are added and the ones cancelled, with their reason.
  3. Click Accept («Aceptar»), or Reject («Rechazar») and write why. The person will see your reason.
  4. If the proposal comes from the company, the person has to accept it; if it comes from the person, you accept it.
Approve or reject holidays and leave
  1. Go to Holidays. Under Waiting for your answer («Pendientes de responder») each request appears with the person, the type, the dates and the days it takes. If something does not add up, a yellow warning appears.
  2. Click Approve («Aprobar») or Reject (in that case, write the reason so the person sees it).
  3. Further down you see, per person, the days they are entitled to, taken, approved, requested and left.
  4. Each employee can also ask for days from their link, in the Holidays tab: choose the type, the dates and an optional comment, and click Request («Pedir»).
Record an absence yourself
  1. In Holidays, find Record an absence («Registrar una ausencia»).
  2. Choose the person, the type (for example, sick leave), the dates or the hours, and an optional note.
  3. Click Record («Registrar»). It is approved immediately and the person gets the notice.
  4. Under Year history («Historial del año») you have everything recorded.
Set up holidays and public holidays
  1. In Holidays, open Holiday settings («Ajustes de vacaciones»).
  2. Choose how days are counted (Calendar days («Días naturales») or Working days («Días laborables»)), how many days there are per year and how many carry over to the next year.
  3. Choose the Region (public holidays) («Comunidad (festivos)»). National and regional holidays load by themselves. If a site is in another region, you set it below.
  4. Tick the days of the week that are worked.
  5. Add the local holidays of your town and company days with Add holiday («Añadir festivo»).
  6. In Calendar you see the holidays, sick leave, leave and public holidays of the whole team at a glance.
Get the month's report for payroll or to print
  1. Go to Reports and choose the month and the person (or Whole team).
  2. Click Download Excel, View to print / PDF or CSV for payroll («CSV para la nómina»).
  3. The report includes each day with its hours, the corrections with their reason and a check that the record has not been tampered with. External collaborators are not included.
  4. The payroll CSV carries, per person, regular, overtime and supplementary hours and the days of each absence, to import into your payroll program with its template.
Give read-only access to the Labour Inspectorate or to employee representatives
  1. Go to Settings → Labour Inspectorate and representatives («Inspección de Trabajo y representantes»).
  2. Next to 🏛️ Inspectorate or 👥 Representatives, click Activate («Activar»). You get a read-only link: copy it and send it.
  3. When they finish, click Cut («Cortar») and the link stops working. Each time someone opens it, it is noted under Latest accesses («Últimos accesos»).
  4. The representatives' link does not show tax IDs or locations.
It is the link to the record that you decide to share, and when. To know what you must show and to whom, check with your adviser.
Decide whether location is saved when clocking in

In Settings, under Location when clocking in («Ubicación al fichar»), choose between Do not save the location, Save it when clocking in or Save it and warn if they clock in outside the site. The location is taken only at the moment of clocking, and the person is warned beforehand. Clocking in outside the zone is not blocked: it is marked. For the zone to exist, create the site under Sites with + Add (name, address, latitude, longitude and radius; with the current location button you can fill in the coordinates from where you are).

Count waiting time as work, or not

In Settings, under Waiting times («Tiempos de espera»), tick whether waits count as work. They are always recorded separately and appear in the payroll file and the report. For one person you can change it when editing them in Team, with Their waiting times.

Remove an employee or bring in the history from another system
  • Leave the company: in Team, click leaver («baja») on their row. Their link stops working and their clockings are kept. With reactivate («reactivar») they come back.
  • History from another system: in Settings, open Import history from another system. Upload the CSV or Excel file, say which column is which and the date format, and check the result. Add the people first, preferably with their tax ID, or those rows cannot be imported.
  • Collective agreement: in Settings, Your collective agreement (read by the AI) lets you upload the PDF and shows what it finds with the sentence it comes from. Nothing is applied until you tick it and click Apply what is ticked («Aplicar lo marcado»).

If something does not go as expected

What happensWhyWhat to do
It says "This module is not active in your account"You do not have time tracking contractedClick the button to ask for it
"Nobody has been added yet"You have not created your team yetAdd the team
An employee cannot clock inThey are marked as a leaver, or lost their linkReactivate them or generate a new link
I cannot find a person's linkThe link is only shown when generatedGenerate a new link
A day shows as "open"That person did not clock outPropose the correction from Records
A correction does not moveThe other side has not accepted it yetCheck Corrections
It will not import a rowThe person is not added, or the name does not match exactlyAdd them with their tax ID and import again

Related

  • My team: who gets into EK1 and what each person sees.
  • Alerts: where your alerts reach you.
  • My account: what you have contracted.

Still stuck? Talk to us

Time tracking · EK1