Affiliates

What it is for: letting other people recommend you and earn a commission on every sale they bring in. Each affiliate gets their own link and sees their clicks, referrals and earnings. You decide how much they earn and when they are paid.

Where it is: Ventas menu → inside Más… → Afiliados.
Who can see it: only the account owner, with the CRM or the Suite. If you do not see it in your menu, ask in Ayuda y contacto.

What you see first

  1. Five figures at the top: Clics (clicks), Referidos (referrals), En plazo (in the waiting period), Por pagar (to pay) and Pagado (paid).
  2. Seven tabs: Afiliados, Comisiones por producto, Referidos, Comisiones, Pagos, Material and Programa.
  3. If the program is switched off, a red notice tells you: links do not count and no commissions are created.

Commission is worked out on the paid invoices of the people the affiliate brought in. If an invoice is corrected with a credit note, the commission adjusts itself.

Step by step

Switch the program on and decide how it works
  1. Open the Programa tab.
  2. Tick Programa activo (program active).
  3. In «A dónde llevan los enlaces» (where the links lead), enter the address of your website, landing page or form.
  4. Set the timings: Días que dura la cookie (how long it remembers who brought the person), Si dos afiliados traen a la misma persona (if two affiliates bring the same person: Se la queda el primero is the first one, Se la queda el último the last one) and Días desde el cobro hasta poder pagarla (days from payment until the commission can be paid out).
  5. Click Guardar.
Let people sign up on their own from a public page
  1. In Programa, tick Página pública para apuntarse.
  2. If you want to review each request before accepting it, tick Aprobar a mano cada alta.
  3. Click Copiar to take the address of that page and share it wherever you like.
  4. Save with Guardar.

The person fills in name, email, phone and company, and accepts the processing of their data. If manual approval is off, they get the link to their panel by email straight away.

Add an affiliate and send them their panel
  1. In the Afiliados tab, click + Añadir afiliado.
  2. Fill in name, email and whatever else you have (phone, company, tax ID, IBAN (para pagarle), the bank account to pay them), and the Idioma de su panel (the language of their panel).
  3. Click Guardar. You get the link to their panel, which is shown only now: copy it.
  4. Later, on their row, Mandar su panel por email sends it to them, and Enlace a su panel gives you a new one. In both cases the previous link stops working.

Each affiliate also has a recommendation link, with a Copiar enlace button, for them to share.

Approve, pause or remove an affiliate

Each affiliate has a status: Activo, Por aprobar, En pausa or Rechazado. On their row:

  • If waiting for approval: Aprobar or Rechazar.
  • If active: Pausar.
  • If paused or rejected: Activar.
  • Editar changes their details. Borrar removes them, after asking you to confirm.
Set how much the affiliate earns on each product
  1. Open Comisiones por producto and click + Añadir regla. If the button is greyed out, first create your products in Ajustes de Ventas.
  2. Choose the Producto and who it applies to (Para): all affiliates or one in particular. A rule for one affiliate beats the general one.
  3. Choose the Tipo: a percentage of the sale (before tax) or a fixed amount, and enter the figure.
  4. Under Cuándo, choose Solo la primera venta (first sale only), Durante N meses (for N months, and enter the months) or De por vida (for life).
  5. Click Guardar.

Without rules there are no commissions. Each rule can be edited with Editar or deleted from its row.

Credit a person to an affiliate by hand

Useful when someone arrived without using the link.

  1. Open Referidos.
  2. Under Contacto, search for the person by name, company or email.
  3. Under Lo trajo (brought by), choose the affiliate (only active ones are listed).
  4. Click Asignar next to the contact found.

In the referrals list you will see whether they came A mano (by hand) or through Su enlace (their link). Quitar undoes the credit: their future invoices will no longer earn commission.

See the commissions and pay an affiliate
  1. Comisiones shows each one with its date, affiliate, invoice, amount and status: En plazo, Por pagar, Pagada or Anulada. Calcular ahora checks the paid invoices and creates any that are missing.
  2. When a commission becomes Por pagar, it shows up in the Pagos tab, with the affiliate's bank account.
  3. Make the transfer yourself, outside EK1. Then type the Referencia de la transferencia and click Marcar pagado. Confirm.
  4. The payment is kept under Pagos hechos, with its number and a Justificante PDF (payment receipt).
EK1 does not move money: it only records that you have paid.
Upload material for your affiliates
  1. Open Material.
  2. Type a Título (for example, «Banner 1080×1080»).
  3. Click Subir fichero and pick an image, a PDF or an MP4 video.
  4. The affiliate will see it in their panel. Borrar removes it.
What the affiliate sees in their panel

The affiliate opens the link you gave them, with no password. They see, in their language and with your branding:

  • Your link (their own recommendation link), with a button to copy it.
  • Their Clics, Referidos and Ventas (clicks, referrals and sales).
  • Their amounts: Pendiente, Por cobrar and Pagado.
  • The Comisiones list, with date, description, amount and status.
  • The Pagos recibidos (payments received), with their Justificante.
  • Your Material promocional, to download.

If their account is awaiting approval or paused, they only see a notice saying so.

If something does not go as expected

What happensWhyWhat to do
An affiliate is not earning commissionThe program is off, or there is no rule for that productCheck Programa activo and the Comisiones por producto tab
A sale gave no commissionThe invoice is not paid yet, or the person is not listed as a referralWait for payment, or credit them in Referidos
An affiliate's link no longer works for themYou generated a new one and the old one stopped workingSend them the new one with Mandar su panel por email
I cannot find the link to their panelIt is only shown when it is createdClick Enlace a su panel to get a new one
+ Añadir regla is greyed outYou have no products yetCreate them in Ajustes de Ventas
Marcar pagado does not appearThere are no commissions in Por pagarWait until the program's payment period has passed

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Affiliates · EK1