Apps

What it is for: installing the EK1 apps on your phone with an icon on the home screen: your panel, the expenses app (Money) and, if you run a restaurant with the point-of-sale (POS), the waiter app and the till.

Where to find it: menu Settings → EK1 apps. If your account belongs to a partner with their own brand, the entry is called Mobile apps.
Who sees it: any panel user, on any plan, including the free one. It is not owner-only. What changes is which cards appear (see below).

What you see first

One card per app. Each app is installed from its own address, so each card has its own Open button and its own steps.

CardWhat it is forWho gets it
Your panelThe whole panel on your phone, with the assistant one tap away and your alertsEvery account
EK1 MoneyLog an expense in three taps and see what you are owedEvery account. Inside, without Sales on your plan only the reduced mode (personal expenses) works; see The mobile app
Waiter appTake orders at the table and alert the kitchenOnly restaurant accounts with the POS switched on
Till (POS)Take payments and close the till from a tablet or computerOnly restaurant accounts with the POS switched on

Below each card, the screen shows only the steps for your device. If your account uses your own brand, the link and the QR code carry your domain.

If your panel belongs to a partner with their own brand: the second card is called Expenses app and the app is installed from your partner's domain, with their name, colour and icon. None of our names appear.

Step by step

Install an app from your phone
  1. Open EK1 apps on your phone.
  2. On the card you want, click Open. That app opens.
  3. Come back to this screen, or follow the steps shown under the card for your phone (next sections).
On iPhone
  1. Open the app in Safari.
  2. Tap Share (the square with the arrow, bottom centre).
  3. Scroll to Add to Home Screen and tap it.
  4. Confirm with Add. The app appears with the rest.

If you use Chrome on iPhone the steps are similar (the Share button is at the top, next to the address), but alerts do not switch on from Chrome. If you want them, install from Safari. Always open the app from the new icon.

On Android
  1. If you see the Install button with the app's name, tap it.
  2. If not, open the browser menu (the three dots, top right) and tap Install app or Add to Home screen.
  3. Confirm. The app appears with the rest.
From a computer

The screen shows a QR code for each app. Scan it with your phone's camera: it opens that app on the phone, and you follow the steps above there.

If it is already installed

Inside the installed app, the screen just says "✅ You already have it installed." and there is nothing more to do.

How the panel app works

It is the same panel, with the top bar (logo, balance, search, alerts and your avatar) and the bottom bar (Start, Chats, the KOR button, CRM and Menu). Menu opens all the areas with a search box. Full detail in Getting started.

Get alerts on your phone

At the bottom of the screen there is a link to The panel app. Alerts on your phone are switched on from there. More detail in Telegram alerts.

If something does not go as expected

What happensWhyWhat to do
I do not see the waiter or till cardsThey only appear on restaurant accounts with the POS switched onIf you run a restaurant and need them, ask our support team
Nothing happens when I install from the computerInstalling is done on the phoneScan the QR with your phone's camera
On iPhone I do not get alertsYou installed from ChromeOpen the address in Safari and install it again from there
Money opens a mode with padlocksYour account does not have SalesSee The mobile app
I cannot find "The app on your phone"That menu entry no longer existsGo to EK1 apps

Related

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Apps · EK1